GDPR Compliance

Artist HUB is committed to protecting your personal data and respecting your privacy rights under the General Data Protection Regulation (GDPR). This page explains how we comply with GDPR requirements.

1. What is GDPR?

The General Data Protection Regulation (GDPR) is a comprehensive data protection law that came into effect on May 25, 2018. It strengthens data protection for individuals within the European Union (EU) and addresses data transfer outside the EU.

2. Our Commitment to GDPR

As a data controller, Artist HUB is committed to:

• Processing personal data lawfully, fairly, and transparently
• Collecting data for specified, explicit, and legitimate purposes
• Ensuring data is adequate, relevant, and limited to what is necessary
• Keeping personal data accurate and up to date
• Storing personal data no longer than necessary
• Processing data securely with appropriate technical and organizational measures
• Being accountable and able to demonstrate compliance

3. Legal Basis for Processing

We process personal data under the following legal bases:

3.1 Contractual Necessity

• Account creation and management
• Service delivery and support
• Payment processing

3.2 Legitimate Interest

• System security and fraud prevention
• Service improvement and analytics
• Direct marketing to existing customers

3.3 Consent

• Optional marketing communications
• Non-essential cookies
• Special category data (when applicable)

4. Your Rights Under GDPR

As a data subject, you have the following rights:

4.1 Right to Information

You have the right to be informed about how we collect and use your personal data. This information is provided in our Privacy Policy.

4.2 Right of Access

You have the right to request a copy of the personal data we hold about you, along with information about how we process it.

4.3 Right to Rectification

You have the right to request correction of inaccurate or incomplete personal data.

4.4 Right to Erasure

You have the right to request deletion of your personal data in certain circumstances, such as when it is no longer necessary for the original purpose.

4.5 Right to Restrict Processing

You have the right to request that we restrict the processing of your personal data in certain circumstances.

4.6 Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit it to another controller.

4.7 Right to Object

You have the right to object to processing of your personal data based on legitimate interest, direct marketing, or for scientific/historical research purposes.

4.8 Rights Related to Automated Decision Making

You have rights relating to automated decision making and profiling, including the right not to be subject to decisions based solely on automated processing.

5. How to Exercise Your Rights

To exercise any of your GDPR rights, please contact us:

• Email: privacy@artisthub.com
• Subject: GDPR Rights Request
• Include: Your full name, account email, and specific request

We will respond to your request within one month. In complex cases, we may extend this period by a further two months, and we will inform you of any such extension.

6. Contact Information

For any GDPR-related questions or concerns, please contact:

• Data Protection Officer: privacy@artisthub.com
• General Inquiries: support@artisthub.com
• Subject: GDPR Compliance Inquiry